Refund policy

20-day money-back guarantee

If Replyfield is not right for you, ask for a full refund within 20 days of a payment, with no need to give a reason. This applies to the first payment of a plan and to each renewal, counted from the date of that payment.

How to request a refund

1. Write to us at info@replyfied.online from the email address used for the purchase. Include your invoice number if you have it.
2. We process the refund within 7 days. The money goes back to the original payment method. Depending on your bank, it may take a few more days to appear.

Cancelling a subscription

Cancelling stops future renewals. You keep access until the end of the period already paid. If you cancel within 20 days of a payment, you can also ask for that payment to be refunded.

EU right of withdrawal

Consumers in the European Union also have a statutory 14-day right of withdrawal, as described in our Terms & conditions. Our 20-day guarantee covers that period and goes beyond it.

EI Alberto Celson (entrepreneur individuel)
SIREN 108 258 112
45 Avenue Marius Mathon, 69220 Belleville-en-Beaujolais, France
Email: info@replyfied.online